Training on your Ob-serve Rentbook System

What is the Training Service?

To help new and existing users get the most from their Ob-serve Rentbook system, we offer a training service. Training is carried out at your business or home and normally lasts a whole day.

New users benefit in the following ways:

• The system is installed for you on your computer.
• It is set-up fully and correctly for your particular business, including entering startup balances.
  
• You are shown how to move around the system and use each section.
• We show you how to generate rents and automate payments to owners.
• You learn how to make the most of the diary facility.
• We help you complete a whole month's accounts on your system, training you on each stage.
• You are shown how to back-up the system and ensure its security.
• You get a head-start on Rentbook because you can use it straight away to run your business.
• Our trainers speak plain English, without the use of jargon or technical terms.
• Helping customers who are less computer-literate is our speciality!

Existing users would have tailored training to meet their needs; are you making the most of the features below? This list is just a selection of the possible topics you might want to cover.

• Generating rents automatically.
• Automating payments to owners using payment runs.
• Successfully performing bank reconciliation.
• Producing month-end accounts from the system.
• Using Rentbook to produce your VAT returns.
• Making the most of the diary facility.
• Ensuring the security of your system and its data.
• Training new staff how to use Rentbook.

Of course, we are happy to show you any other features of Ob-serve Rentbook, and help you streamline your accounting procedures for less effort each month.

Not every new customer makes use of the training service, but because of the head-start it gives you, we find those who do get more out of the system at an earlier stage.

How much does it cost?

A full day's training is available for just £350+VAT excluding travel.
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Can I get funding for this training?

Since the Individual Learning Accounts scheme has been temporarily suspended, we have investigated other sources of funding to which customers may wish to apply. The availability of funding to cover your training or other IT set-up costs depends on your location, but details of every grant and development loan available in the UK is available on the website www.j4b.co.uk. You can search by postcode for a detailed list; in most areas applicable funds are available.

How do I make a booking?

Simply contact Ob-serve to arrange a mutually convenient training date, and discuss travel details. We will provide a booking form for you to fill in, sign and return it to us. This confirms your booking.