Training on your Ob-serve Rentbook System

What is the Training Service?

To help new and existing users get the most from their Ob-serve Rentbook system, we offer a training service. Training is normally carried out at your business or home and usually lasts a whole day.

New users benefit in the following ways:

• The system is installed for you on your computer.
• It is set-up fully and correctly for your particular business, including entering startup balances.
  
• You are shown how to move around the system and use each section.
• We show you how to generate rents and automate payments to owners.
• You learn how to make the most of the diary facility.
• We help you complete a whole month's accounts on your system, training you on each stage.
• You are shown how to back-up the system and ensure its security.
• You get a head-start on Rentbook because you can use it straight away to run your business.
• Our trainers speak plain English, without the use of jargon or technical terms.
• Helping customers who are less computer-literate is our speciality!

Existing users would have tailored training to meet their needs; are you making the most of the features below? This list is just a selection of the possible topics you might want to cover.

• Generating rents automatically.
• Automating payments to owners using payment runs.
• Successfully performing bank reconciliation.
• Producing month-end accounts from the system.
• Using Rentbook to produce your VAT returns.
• Making the most of the diary facility.
• Ensuring the security of your system and its data.
• Training new staff how to use Rentbook.

Of course, we are happy to show you any other features of Ob-serve Rentbook, and help you streamline your accounting procedures for less effort each month.

Not every new customer makes use of the training service, but because of the head-start it gives you, we find those who do get more out of the system at an earlier stage.

How much does it cost?

A full day's training is available for just £350+VAT excluding travel.

Can I get funding for this training?

The availability of funding to cover your training or other IT set-up costs depends on your location, but details of every grant and development loan available in the UK is available on the website www.j4b.co.uk. You can search by postcode for a detailed list; in many areas applicable funds are available.

How do I make a booking?

Simply contact Ob-serve to arrange a mutually convenient training date, and discuss travel details. We will provide a booking form for you to fill in, sign and return it to us. This confirms your booking.