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Training on your Ob-serve Rentbook System

What is the Training Service?

To help new and existing users get the most from their Ob-serve Rentbook system, we offer a training service. Training is normally carried out at your business or home and usually lasts a whole day.

New users benefit in the following ways:

  • The system is installed for you on your computer.
  • It is set-up fully and correctly for your particular business, including entering startup balances.
  • You are shown how to move around the system and use each section.
  • We show you how to generate rents and automate payments to owners.
  • You learn how to make the most of the diary facility.
  • We help you complete a whole month's accounts on your system, training you on each stage.
  • You are shown how to back-up the system and ensure its security.
  • You get a head-start on Rentbook because you can use it straight away to run your business.
  • Our trainers speak plain English, without the use of jargon or technical terms.
  • Helping customers who are less computer-literate is our speciality!

Existing users would have tailored training to meet their needs; are you making the most of the features below? This list is just a selection of the possible topics you might want to cover.

  • Generating rents automatically.
  • Automating payments to owners using payment runs.
  • Successfully performing bank reconciliation.
  • Producing month-end accounts from the system.
  • Using Rentbook to produce your VAT returns.
  • Making the most of the diary facility.
  • Ensuring the security of your system and its data.
  • Training new staff how to use Rentbook.

Of course, we are happy to show you any other features of Ob-serve Rentbook, and help you streamline your accounting procedures for less effort each month.

Not every new customer makes use of the training service, but because of the head-start it gives you, we find those who do get more out of the system at an earlier stage.

How much does it cost?

A full day's training is available for just £350+VAT excluding travel.

Can I get funding for this training?

The availability of funding to cover your training or other IT set-up costs depends on your location, but details of every grant and development loan available in the UK is available on the website www.j4b.co.uk. You can search by postcode for a detailed list; in many areas applicable funds are available.

How do I make a booking?

Simply contact Ob-serve to arrange a mutually convenient training date, and discuss travel details. We will provide a booking form for you to fill in, sign and return it to us. This confirms your booking.


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